Shannon Fehler, CMA

Client Success Manager

Shannon has over 15 years of medical experience and has been with the Nextera Healthcare Team since 2016. As the Nextera Experience Lead, Shannon is responsible for welcoming new Nextera Healthcare members and encourages them to set up their Welcome To Nextera initial visit with a physician that fits their needs. Shannon also coordinates care for screenings and specialists and ensures results are received in a timely manner. In her role as Experience Lead, she also contacts members following their appointments to ensure they follow their care plan and address any questions. As a patient advocate, Shannon provides assistance in appointment scheduling, medication disbursement, and locating the lowest cash pay prices for ancillary services.

Shannon received her Associate’s Degree in Medical Assisting from Parks College. She was also an MA teacher for IBMC College. In her role at IBMC, Shannon educated future MA’s in front and back office skills, anatomy and phlebotomy. In her free time, she enjoys spending time with her family and animals, baking, and crafting.